Privacy Policy

Privacy Policy

Last Updated: June 4, 2025

Your privacy is important to Susanna's Photograhpy ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information that we obtain through our photography services, our website, and other interactions you have with us.

By using our services or our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with our services, including:

  • Personal Identification Information:

    • Contact Information: Name, email address, phone number, mailing address.

    • Demographic Information (for certain services like portraits/weddings): Age, gender, family members' names (if provided).

    • Billing Information: Payment details (though we typically use third-party payment processors and do not store sensitive financial information directly).

  • Photographic Information:

    • Images: Photographs and videos taken during our sessions that may include your likeness or the likeness of others you authorize.

    • Metadata: Information embedded in images, such as capture date, time, camera settings, and location data (if GPS is enabled on camera or provided).

  • Website Usage Information:

    • Device Information: IP address, browser type, operating system.

    • Usage Data: Pages visited, time spent on pages, links clicked, referral sources.

    • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5).

  • Information You Provide Directly:

    • Details provided in booking forms, contracts, surveys, or direct communications (email, phone, text).

    • Preferences and requests related to your photoshoot.

2. How We Collect Information

We collect information in several ways:

  • Directly from You: When you inquire about our services, book a session, sign a contract, fill out forms, or communicate with us.

  • Through Our Photography Sessions: During photoshoots, we capture images and videos.

  • From Third-Party Service Providers: Such as online booking platforms, payment processors, or gallery hosting services that you interact with in relation to our services.

  • Automatically through Our Website: Using cookies and similar tracking technologies when you visit our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Our Services:

    • Scheduling and coordinating photoshoots.

    • Communicating with you regarding your session, proofs, and final deliverables.

    • Processing payments and managing billing.

    • Delivering your photographic images and products.

  • For Marketing and Promotion (with consent):

    • Showcasing our work in our portfolio, on our website, social media, and in marketing materials.

    • Sending you updates, promotions, and special offers related to our services.

    • (Note: We will always seek explicit consent for public display of images, especially those of identifiable individuals, as per our separate Model Release.)

  • To Improve Our Services:

    • Analyzing website usage to enhance user experience.

    • Understanding client preferences to refine our offerings.

    • For internal record keeping and administrative purposes.

  • For Legal and Security Purposes:

    • To comply with legal obligations, such as tax and accounting requirements.

    • To enforce our terms and conditions and protect our rights.

    • To prevent fraud and ensure the security of our systems.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With Your Consent: When you give us explicit permission to do so, for example, through a model release for showcasing your images.

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as:

    • Online gallery hosting platforms (e.g., Pixieset, Lightroom, Instagram).

    • Print labs and product fulfillment companies.

    • Payment processors (e.g., Venmo, Square).

    • Website hosting and analytics providers.

    • Professional advisors (e.g., accountants, lawyers).

    • These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • Legal Requirements: If required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5. Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies to enhance your experience.

  • What are cookies? Cookies are small text files placed on your device by a web server. They allow us to recognize your browser and capture certain information.

  • How we use them: We use cookies to:

    • Understand and save your preferences for future visits.

    • Compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future.

  • Your choices: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features of our site may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Using secure servers for data storage.

  • Implementing encryption for sensitive data where appropriate.

  • Restricting access to personal information to authorized personnel only.

  • Regularly reviewing our security practices.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements).

  • Photographic Images: We typically retain client images for at least 3 years after delivery to allow for reordering or replacement, unless otherwise agreed upon.

  • Client Contact Information: Retained for business communication and marketing, unless you request removal.

8. Your Privacy Rights

Depending on your location and applicable laws (such as GDPR for EU residents or CCPA for California residents), you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: Request that we limit the way we use your personal data.

  • Right to Data Portability: Request that we transfer your data to another organization.

  • Right to Object: Object to our processing of your personal data, particularly for direct marketing purposes.

  • Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 10. We will respond to your request in accordance with applicable law.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information and terminate the child's account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Susanna's Photography

777capturedmoments@gmail.com

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